On-site Service 4hr Response Target 7x24hr Coverage 1 Year

Introduction

Using the IBM ServicePac® family of specialized support services can help you make the most of your technology investment. Each prepackaged service includes a specific statement of scope, service agreement terms and conditions and easy to follow instructions.

Features

Number of years

1 year(s)

Service time (hours x days)

24x7

Including

Hardware

Terms & conditions

4 hours response

Service level

Warranty extension